Ground Operations & Ground Handling Auditing (ISAGO, Compliance & MSAT)

Compliance, MSAT, ISAGO and more

Read more about our Auditing services below or get in touch to discuss your aviation needs today.

Although a mandatory element of SMS, many seem to be sceptical about the value that well-designed and robust auditing can bring to the industry. It's not just a box-ticking exercise but, well delivered, can drive continuous improvement.

Our audit process provides data, enabling us to identify potential weak areas that may affect regulatory approvals, personal safety or the organisation's reputation. As an initiator of action, improvement and rectification auditing can positively impact cost, reduce injury and potentially save lives.

We have very experienced, fully qualified Ground Operations auditors on our team with many years of experience to draw upon and are able to undertake one-off, individual audits or entire audit programmes on behalf of our clients.  

Awards, Memberships, & Accreditations

We undertake a variety of Ground Operations and Ground Handling based audits focussing on:

  • Compliance

    Auditing of industry and regulatory standards within your organisation.

  • Operational

    Routine or ad-hoc inspections or audits that focus on operational activities and processes. 

  • Investigative

    Undertaking an audit as part of post-investigation corrective actions.

A construction worker or supervisor wearing a high visibility yellow vest and a headset, writing on a clipboard with orange safety cones attached, at an airport or transportation hub.

A variety of formats and techniques are utilised such as EASA MSAT, as well as corporate audit models. We also undertake ISAGO gap analysis for those preferring to go in that direction.

We design and deliver bespoke audit programmes to demonstrate conformance to industry standards and/or compliance with regulatory standards.

Two airport ground staff members, a man and a woman, wearing yellow safety vests, standing on the tarmac with an airplane in the background.

Ground Operations Auditor Training

If you are interested in our Aviation Auditing training courses, specifically focused around Ground Operations and Aerodromes, please click below to see the course curriculum and full details of the training program.

Awards, Memberships, & Accreditations

  • A digital badge recognizing Mile Aviation Consulting Ltd for outstanding online ground handling training courses in 2021, featuring a blue and black design with a stylized globe and the text 'Recognized for’ and the year 2021.
  • Certificate badge for ISO 9001:2015 quality management certification, registered in China. The design features black and white sections with a pink banner at the bottom.
  • Logo of SAE International with blue text.
  • Logo for the 2019 Air Transport Awards presented by International Transport News, recognizing Miles Aviation Consulting Ltd as Best Independent Commercial Aviation Consultancy.
  • Certificate for Miles Aviation Consulting as Aviation Consultancy of the Year, United Kingdom, from CorporateLiveWire 2019 Global Awards.
An Emirates commercial airplane taking off from an airport runway amid cloudy skies.

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