Aviation consultancy for global ground operations
As trusted experts in ground operations and aircraft de/anti-icing, Miles Aviation helps airports, airlines, and ground handlers improve safety, efficiency, and operational standards through tailored consultancy and training solutions.
OUR SERVICES
Every operation is unique. That’s why we offer a flexible approach, providing a range of services that can easily be tailored to your company’s needs.
Aviation Consultancy
With over 40 years of global experience in the field, we provide market leading Aviation Consultancy services
Auditing
Fully qualified Ground Operations auditors (including IOSA/ISAGO), driving continual improvement
Staff Training
We offer a comprehensive range of Ground Operations & Ground Handling related training courses
Documentation
We develop technical documentation to help drive high levels of safety, accountability & performance
From front-line procedure to senior-level strategy, our team brings expertise spanning the full spectrum of aviation ground operations and handling.
AREAS OF EXPERTISE
Awards, Memberships, & Accreditations
WHO WE ARE
Double award winning aviation industry experts.
ISO 9001:2015 certified, Miles Aviation Consultancy provides expert aviation support to airlines, airports, and service providers worldwide and have won numerous awards for our work.
Founded by Simon Miles — with over 40 years of experience at leading airlines including Emirates, British Airways, Qatar Airways, and Virgin Atlantic — we deliver practical, results-driven solutions across ground operations.
WHO WE WORK WITH
Our clients are our biggest advocates
With over 40 years of aviation consultancy experience, we’ve partnered with leading airports, airlines, and ground handlers worldwide from major international hubs to specialist operators. But don’t just take our word for it — see what our clients have to say.
FAQs
Still have questions about working with Miles Aviation Consultancy?
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Miles Aviation provides aviation consultancy across the full spectrum of aviation ground operations and handling. Alongside special consultancy projects, our industry knowledge can be accessed through our specialised training courses, bespoke technical documentation services, and operational auditing.
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Airports, airlines, ground handling organisations, and aviation training managers can benefit from our expertise in operations, safety, and regulatory compliance.
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We already offer a comprehensive portfolio of aviation training courses that can be delivered as standalone programmes or form part of a wider training strategy. Alongside single course delivery, we also consult on training development — from designing in-house programmes and materials to training internal instructors.
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Absolutely. Though our registered office is in the UK, our team works globally, providing in-company training and consultancy solutions tailored to local regulations and operational environments.
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Unlike many consultancies, our expertise comes from real-world operational experience. We’ve worked on the ramp, in management, and across global operations — giving us the insight to provide practical, effective solutions in de/anti-icing, auditing, and training.
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Yes, we can tailor training courses and consultancy services to meet the specific needs of your organisation, aircraft types, and operational procedures.
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All our training programmes adhere to IATA AHM 1110, SAE International qualification standards, and recognised aviation authority requirements. As a key requirement of our ISO 9001:2015 certification, all of our training materials are also updated as soon as new revisions are released.
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Yes. Though our specialty is winter operations (including aircraft de-icing and anti-icing), our areas of expertise are not limited to the seasons. We cover the full spectrum of ground operations, from aircraft load control to contracting and SLAs
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Get in touch with us via our contact page or on info@milesaviation.com
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Yes, we offer ongoing guidance, refresher training, and consultancy follow-ups to ensure your team continues to meet safety and operational goals.
Follow our journey.
We regularly update our social channels with aviation industry updates, as well as links to our published articles and features in magazines, and videos on our Vimeo channel.
