Miles Aviation Consultancy Renews ISO 9001:2015 Certification
We’re pleased to announce the successful renewal of our ISO 9001:2015 certification, reinforcing our commitment to quality, safety, and continuous improvement across all areas of our business, from aviation ground handling training to bespoke consultancy projects.
This internationally recognised standard sets out the criteria for a quality management system (QMS) and demonstrates our ability to consistently provide services that meet both customer and regulatory requirements. For us, it’s more than a certificate—it's a reflection of the standards we live by in every project, audit, and training session we deliver.
As part of our quality assurance process, we baseline, review, and maintain all our operational documentation and training materials in accordance with the most current industry standards and best practices.
These include:
✈️ IATA Airport Handling Manual (AHM)
The industry benchmark for ground handling operations
🛠️ IATA Ground Operations Manual (IGOM)
Ensuring standardised, safe, and efficient ground operations
📘 SAE International Standards
Particularly relevant for areas such as aircraft de/anti-icing procedures and military transport operations
We believe that maintaining alignment with these global standards not only ensures compliance but also drives real operational value for our clients.
Did you know…
We are specialists in Ground Handling operations, compliance, and training. This milestone further supports the high standards we bring to our core service areas, including:
> Aircraft Turnaround Optimisation
>Ground Handling Contracting & SLAs
>Training Courses for Ground Operations
>Bespoke Manuals and Operational Documentation
A huge thank you to our team for their dedication, professionalism, and commitment to continuous improvement. Their expertise ensures we remain a trusted partner in aviation consultancy and ground handling support, both in the UK and internationally.
If you're looking for support with your own operational standards, training needs, or regulatory compliance, get in touch with our team to find out how we can help.
