Audit Techniques For Ground Operations (ATfGO) Training Course
An entry-level course which provides essential expertise for airside ramp auditing.
Conformant with the latest requirements of IATA AHM 1110 GEN11.
Overview
Auditing within ground operations and ground handling can be challenging, with a wide range of standards, regulations and best practices applying across the airside environment. A clear understanding of these requirements is essential for anyone responsible for auditing safety, compliance and operational quality.
Designed in alignment with the latest IATA AHM 1110 GEN11 standards, this entry-level ground operations auditor training course is ideal for individuals with little or no previous auditing experience who are looking to work within the airside ramp and ground handling environment.
The course covers the fundamentals of aviation auditing, including audit planning, audit techniques, quality systems and reporting, alongside practical overviews of ICAO, IATA and SAE International standards and the regulatory frameworks used throughout ground handling operations.
Training is highly interactive, using real-world ground operations audit scenarios, group exercises and practical activities to build the knowledge and confidence needed to plan and carry out effective audits within the airside and ground handling environment.
Key information
Duration
The theory element of this course takes four (4) days to complete.
Course delivery
Our instructors deliver the course in person, on-site at your location.
Group exercises
Theory (Classroom)
Max. group size
10 participants.
If you have more staff that require this training, we can arrange additional sessions.
Qualification validity
IATA AHM 1110 recommend that this training be refreshed at intervals not exceeding 36 months.
What the course covers
REGULATORY AND INDUSTRY STANDARDS AND OVERVIEW
ICAO SARPS
IATA AHM & IGOM
SAE International
Regulatory framework and overview
QUALITY OVERVIEW
Quality Systems
Quality Assurance
Management Systems
ISO 9001
AUDITING PROCESS
Process management
Auditors competence
How to audit organisations, suppliers, products and/or services
AUDIT EXECUTION
Planning
Entry and exit meetings
Conduct
Searching for evidence
Audit tactics and psychology
Recording and evaluating results
Reporting
Corrective action and follow up
What’s included
✅ Participant guide
Every participant receives a detailed supplementary reference guide, to use during the course and take away afterward
✅ High quality training material
Meticulously researched lesson plans and step-by-step sessions with interactive visual aids
✅ In-person instructor
A highly vetted subject matter expert to deliver the course in-person for maximum engagement
✅ IATA-aligned certification
Every participant receives a certificate of attendance and qualification at the applicable AHM 1110 level
Common questions
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This is an entry-level auditor training course designed for personnel with little or no previous auditing experience who are familiar with ground handling and airport operations. It is ideal for individuals whose role involves conducting audits, inspections, compliance monitoring, or other quality assurance activities within a ground operations environment.
Unfortunately we do not accept bookings from private individuals.
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IATA AHM 1110 recommend that this training be refreshed at intervals not exceeding 36 months.
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IATA don’t require that a practical element is undertaken as part of this qualification.
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This course is available to organisations only and is delivered exclusively on-site at your operation. Unfortunately, we do not currently offer this training to individual participants. If you are looking to become qualified as an individual, we recommend speaking with your employer or ground handling company about arranging training with us.
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You can book this course to be delivered at any time of the year and we accept bookings at any time. However, our winter training season typically peaks from September to November each year, and our schedule for that period is often fully booked well in advance. We will always do our best to accommodate requests at short notice.
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Yes, we can offer multi-year training agreements to help ensure your staff remain industry conformant year after year. Please speak with our team to discuss discounted pricing and preferred booking options available for multi-year training agreements.
Hear from clients that have booked training with us
"Once again we requested Miles Aviation for another De-Icing course to support our office team during the winter operations. For that I want to thank to Simon Miles and Dean Court for the excellent course! Must say also that Miles Aviation keeps a high level of professionalism not just in their training team but also in their course contents.”
Nicola Macedo
Ground Operations Director, Hifly
“When we were looking for a new partnership one of the core goals was to find someone with a similar approach to processes, requirements, and training to our company values, and with Miles Aviation we are convinced that we found just that.”
Reda Urbaitienė
Training Manager, Litcargus
“Considering Mongolia’s specific climatic conditions, this comprehensive training, which effectively integrated both theoretical and practical components, was highly valuable. Our clients have expressed their deep satisfaction with the quality and outcomes of the programme.”
Ariungerel Purev,
Director, Aviation Training LLC
Awards, Memberships, & Accreditations
Book your training
Get in touch for a no-obligation consultation. We'll assess your team's qualification levels and recommend the right programme — whether that's initial qualification, annual recurrency, or a mix of both.
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Only a few weeks after our hottest ever day in the UK and against the backdrop of the late August sunshine, the new De-icing season officially starts with our newest client, Flybe.