Aircraft Turnaround Coordinator Training Course
Training for those supervising aircraft turnaround operations
Introduction
In today’s fast paced and complex ground handling environment, the role of the Turnaround Coordinator is critical to delivering safe, efficient and on time aircraft turnaround operations. Managing an aircraft turnaround requires more than process. It demands the ability to coordinate multiple moving parts, maintain situational awareness and keep ramp operations aligned under pressure.
This key role goes beyond simply following procedures. Turnaround Coordinators must be observant, decisive and confident communicators, able to think on their feet and apply sound judgement in a constantly changing operational environment.
This course is designed to build those capabilities. It begins with core airside safety principles before progressing through key areas such as ramp operations, turnaround coordination and weight and balance awareness, culminating in a focused, practical understanding of the Turnaround Coordinator role.
Fully aligned with the latest requirements of IATA AHM 1110 (RMP18), this programme provides both the knowledge and applied insight needed to support safe, efficient and compliant ground handling operations.
Duration: 3 days
Maximum participants: 10 per course.
Delivery method: Theory (Classroom), instructor-led.
Continuing qualification: IATA recommends that refresher training is undertaken every 36 months.
This course is often combined with our Loadmaster training course. For those who require a more basic grounding in airside operations, try our Aviation Basics & Airside Safety training course.
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1. Why is it important?
Achieving on time departures (OTP), maximising load opportunities and ensuring personnel safety are key priorities during any aircraft turnaround. The Turnaround Coordinator plays a central role by overseeing the turnaround process and keeping all activities aligned and on schedule.
Through effective coordination, clear communication and real time oversight of ramp operations, the Turnaround Coordinator ensures safe, efficient and compliant ground handling operations.
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2. Who should attend?
Turnaround Coordinators, Loadmasters, Ramp Supervisors, Ramp Agents, Aircraft Dispatchers and Team Leaders of a GHSP or an Airline would benefit from attending this course.
Please note: This training is delivered exclusively as an in-company course for organisations. It is not available to private individuals.
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3. Course objectives
To provide participants with a clear understanding of the key requirements for coordinating a safe, efficient and compliant aircraft turnaround across ramp and airside operations.
Key topics
Regulations, common standards & industry best practice
Standards & procedures relating to aircraft turnaround
Turnaround management
Passenger rights awareness
Aviation weather (MET)
Coordination with crew
CLC communication
Airline differences
Turnaround coordination
Gate/stand preparations
Coordination of passenger embarkation/disembarkation procedures
PBB and stand entry guidance
Aircraft passenger doors
Pre-departure aircraft procedures
Post-aircraft departure procedures
Irregular conditions and emergencies
Aircraft fuelling awareness
Aircraft de-icing awareness (if applicable)
Safety precautions
General weight and balance awareness
Weight and balance terminology
Optimisation of payload
Centre of gravity (ground stability awareness)
Basic load conformance
General loading principles
Aircraft hold layout (bulk load)
Aircraft hold layout (containerised)
Unit load device (awareness)
Loading instructions report
Load sheet and NOTOC
Last-minute changes
LDM and CPM
Performance Monitoring
Working standards
Customer/supplier relationship
Factors affecting aircraft turnaround
Decision making
Delays – coding & root cause analysis
High Quality Training Materials
Transferring knowledge and skills through the training process can be a demanding activity. Regulation and industry best practice demands that the standard of training is always high.
We supply several organisations with training material for a range of ground operations and ground handling training. Whether it's off the shelf or bespoke, our material is designed to not only be compliant and up-to-date, but also relevant, easy to follow and engaging.
To that make sure that the course material is fully absorbed we have placed an intense focus on producing high quality training materials that can be referred back to by the student whenever they need.
The quality and variety of material, that is used within the training environment, is essential for maintaining engagement, and delivering your training objectives.
Writing training material can be a complex and time-consuming job for any organisation. Ensuring that content is aligned, compliant and appropriately approved can be an arduous task at the best of times, but ensuring that it's also interesting and effective makes it more of a challenge, but we are here to help you.
This is a highly cost effective method of outsourcing a critical but time-consuming task. Whether we design your sessions, train your instructors to deliver our material or whether we deliver it in its entirety, we are likely to have a solution that will meet your requirement.
Typically, material sets can include any or all of:
Participants Guide - provides supplementary, lower level detail to complement the instructors presentation
Instructors Guide - includes lesson plans and a step by step guide on each session
Slide Pack - includes comprehensive visual aids and high level information for participants
Hand-outs - exercises and relevant information for participants
Ready to work together?
Get in touch with us today if this training course sounds right for your workforce and we will get back to you for a consultation.
Alternatively, should you have any specific requirements we would be happy to carry out a detailed training needs analysis to establish what best suits your organisation.
Please note: we only provide this training course for our clients as an 'in company' training course. Unfortunately, we don't offer this course for private individuals.
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