Aircraft Turnaround Coordinator Training Course
Training for those supervising aircraft turnaround operations.
Conformant with the latest requirements of IATA AHM 1110 RMP18
Overview
In today’s fast paced and complex ground handling environment, the role of the Turnaround Coordinator is critical to delivering safe, efficient and on time aircraft turnaround operations. Managing an aircraft turnaround requires more than process. It demands the ability to coordinate multiple moving parts, maintain situational awareness and keep ramp operations aligned under pressure.
This key role goes beyond simply following procedures. Turnaround Coordinators must be observant, decisive and confident communicators, able to think on their feet and apply sound judgement in a constantly changing operational environment.
This course is designed to build those capabilities. It begins with core airside safety principles before progressing through key areas such as ramp operations, turnaround coordination and weight and balance awareness, culminating in a focused, practical understanding of the Turnaround Coordinator role.
Fully aligned with the latest requirements of IATA AHM 1110 (RMP18), this programme provides both the knowledge and applied insight needed to support safe, efficient and compliant ground handling operations.
Key information
Duration
The theory element of this course takes three (3) days to complete. There is no practical requirement associated with this course.
However, on the job training (OJT) can be arranged.
Course delivery
Our instructors deliver the course in person, on-site at your location.
Theory (classroom)
Max. group size
10 participants.
If you have more staff that require this training, we can arrange additional sessions.
Qualification validity
36 months.
IATA recommends that refresher training is undertaken every 36 months.
What the course covers
COMPLIANCE
Regulations, Common standards & Industry best practice
OPERATIONS
Turnaround management
Turnaround coordination
General loading principles
Coordination with crew
CLC communication
Airline differences
WEIGHT & BALANCE
General awareness
Weight and balance terminology
Load types
Basic load conformance
Load documentation
PERFORMANCE MONITORING
Turnaround management
Working standards
Customer/supplier relationship
Factors affecting aircraft turnaround
Decision making
Delays – coding & root cause analysis
What’s included
✅ Participant guide
Every participant receives a detailed supplementary reference guide, to use during the course and take away afterward
✅ High quality training material
Meticulously researched lesson plans and step-by-step sessions with interactive visual aids
✅ In-person instructor
A highly vetted subject matter expert to deliver the course in-person for maximum engagement
✅ SAE-aligned certification
Every participant receives a certificate of attendance and qualification at the applicable SAE AS6286 level
Common questions
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Any staff wishing to be qualified to undertake Dispatcher, Turnaround Coordinators or Ramp Supervisor roles.
Unfortunately we do not accept bookings from private individuals.
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IATA AHM 1110 recommend that this training be refreshed at intervals not exceeding 36 months.
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Yes. Although IATA don’t require that a practical element is undertaken as part of this qualification, on the job training (OJT) can be arranged separately.
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This course is available to organisations only and is delivered exclusively on-site at your operation. Unfortunately, we do not currently offer this training to individual participants. If you are looking to become qualified as an individual, we recommend speaking with your employer or ground handling company about arranging training with us.
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You can book this course to be delivered at any time of the year and we accept bookings at any time. However, our winter training season typically peaks from September to November each year, and our schedule for that period is often fully booked well in advance. We will always do our best to accommodate requests at short notice.
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Yes, we can offer multi-year training agreements to help ensure your staff remain industry conformant year after year. Please speak with our team to discuss discounted pricing and preferred booking options available for multi-year training agreements.
Hear from clients that have booked training with us
"Once again we requested Miles Aviation for another De-Icing course to support our office team during the winter operations. For that I want to thank to Simon Miles and Dean Court for the excellent course! Must say also that Miles Aviation keeps a high level of professionalism not just in their training team but also in their course contents.”
Nicola Macedo
Ground Operations Director, Hifly
“When we were looking for a new partnership one of the core goals was to find someone with a similar approach to processes, requirements, and training to our company values, and with Miles Aviation we are convinced that we found just that.”
Reda Urbaitienė
Training Manager, Litcargus
“Considering Mongolia’s specific climatic conditions, this comprehensive training, which effectively integrated both theoretical and practical components, was highly valuable. Our clients have expressed their deep satisfaction with the quality and outcomes of the programme.”
Ariungerel Purev,
Director, Aviation Training LLC
Awards, Memberships, & Accreditations
Book your 2025/26 winter training
Get in touch for a no-obligation consultation. We'll assess your team's qualification levels and recommend the right programme — whether that's initial qualification, annual recurrency, or a mix of both.
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Only a few weeks after our hottest ever day in the UK and against the backdrop of the late August sunshine, the new De-icing season officially starts with our newest client, Flybe.