Airport & Station Management Training Course
Airport & Station Management course ideal for those who aspire to management positions
Overview
This course provides a detailed overview and wide range of associated subjects and provides the tools required to successfully manage an airport operation. This type of course is suitable for existing managers who may require additional knowledge, those who aspire to the role or are part of a management development programme.
Participants will gain a strong understanding of the various processes, procedures and systems surrounding airport operations management - including the role of regulators and compliance, safety in aviation, service level agreements (SLAs), risk and contingency management, and how to best utilise resources and drive performance from teams.
This course is highly practical and based on industry best practices in airport and station management. The course content is supported by relevant industry examples, giving participants a broad understanding of the topic area and operational environment.
Key information
Duration
5 days for theory, practical is dependent on number of participants.
Course delivery
Our instructors deliver the course in person, on-site at your location.
Theory (Classroom)
Practical (Live environment)
Max. group size
10 participants.
If you have more staff that require this training, we can run 2 separate courses
Qualification validity
12 months.
Under SAE International AS6286 regulation, all qualified personnel must complete annual refresher training to maintain their qualification.
What the course covers
SAFETY & REGULATION
Safe Working Practices
Role of Industry and Regulatory Bodies
Aircraft Damage
Ground Safety & Reporting
Principles of Root Cause Analysis
Contingency Planning
ISAGO Overview
OPERATIONS
Aircraft Turnaround Overview
Performance Analysis
Team & Resource Management
Key Documentation & Manuals
Costing & Pricing
SGHA & SLA
Collaborative Decision Making (A-CDM)
What’s included
✅ Participant guide
Every participant receives a detailed supplementary reference guide, to use during the course and take away afterward
✅ High quality training material
Meticulously researched lesson plans and step-by-step sessions with interactive visual aids
✅ In-person instructor
A highly vetted subject matter expert to deliver the course in-person for maximum engagement
✅ SAE-aligned certification
Every participant receives a certificate of attendance and qualification at the applicable SAE AS6286 level
Common questions
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Airline Ground Operations or Ground Handling management teams wishing to understand the complicated and fast moving requirements of managing a ground handling operations.
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Annual recurrency training is a regulatory requirement under SAE International AS6286. Every qualified team member must complete refresher training each year to maintain their qualification.
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Yes — we regularly run combined sessions for organisations with mixed teams. Course content and duration are adjusted based on the SAE levels required.
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This course is available to organisations only, and is delivered exclusively on-site at your operation. If you're an individual looking to get qualified, we'd recommend speaking to your employer or ground handling company about arranging training through us.
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The winter training season peaks from September onwards, and we are normally booked well in advance. To secure your preferred dates ahead of the winter operations period, please contact us by May–June at the latest.
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Yes, we offer multi-year bookings to ensure your staff are SAE compliant year on year. Speak with our team to discuss discounted prices for multi-year bookings.
Hear from clients that have booked training with us
"Once again we requested Miles Aviation for another De-Icing course to support our office team during the winter operations. For that I want to thank to Simon Miles and Dean Court for the excellent course! Must say also that Miles Aviation keeps a high level of professionalism not just in their training team but also in their course contents.”
Nicola Macedo
Ground Operations Director, Hifly
“When we were looking for a new partnership one of the core goals was to find someone with a similar approach to processes, requirements, and training to our company values, and with Miles Aviation we are convinced that we found just that.”
Reda Urbaitienė
Training Manager, Litcargus
“Considering Mongolia’s specific climatic conditions, this comprehensive training, which effectively integrated both theoretical and practical components, was highly valuable. Our clients have expressed their deep satisfaction with the quality and outcomes of the programme.”
Ariungerel Purev,
Director, Aviation Training LLC
Awards, Memberships, & Accreditations
Book your 2025/26 winter training
Get in touch for a no-obligation consultation. We'll assess your team's qualification levels and recommend the right programme — whether that's initial qualification, annual recurrency, or a mix of both.
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Only a few weeks after our hottest ever day in the UK and against the backdrop of the late August sunshine, the new De-icing season officially starts with our newest client, Flybe.