Cost Efficient Ground Operations Training Course
Cost Efficient Ground Operations course for management to expand their expertise.
Overview
This course provides strategies for management to save costs and improve performance through better understanding of the complex world of resource, contracts, equipment, subcontracting and outsourcing - resulting in better informed decision making and improved service outcomes for customers.
Participants will gain a strong understanding of how to drive down operating costs through effective use of SLAs, quality control, resource and equipment utilisation, and performance management. Best practices in measuring costs, justifying costs to customer requirements, and implementing pricing strategies are explored.
Time is money, and whilst in aviation safety is of the utmost importance and highest priority, a safe operation can be achieved in a cost-efficient way. This course is highly practical and content is supported by real-world examples of effective cost management.
Key information
Duration
The theory element of this course takes four (4) days to complete. There is no practical requirement associated with this course..
Course delivery
Our instructors deliver the course in person, on-site at your location.
Group exercises
Theory (classroom)
Max. group size
10 participants.
If you have more staff that require this training, we can arrange additional sessions.
Qualification validity
There is no recurrent requirement associated with this training course.
What the course covers
SAFETY & REGULATION
SGHA & SLA
Quality Control
TECHNICAL KNOWLEDGE
Pricing Models & Strategies
Key Cost Elements
Best Practices and Smart Handling
OPERATIONS
Cost Analysis
Resource and Equipment
What Our Customers Want
Costing an Operation
Performance Versus SLA
Service Proposition
What’s included
✅ Participant guide
Every participant receives a detailed supplementary reference guide, to use during the course and take away afterward
✅ High quality training material
Meticulously researched lesson plans and step-by-step sessions with interactive visual aids
✅ In-person instructor
A highly vetted subject matter expert to deliver the course in-person for maximum engagement
✅ SAE-aligned certification
Every participant receives a certificate of attendance and qualification at the applicable SAE AS6286 level
Common questions
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This course is designed for Ground Operations and Ground Handling management personnel responsible for the performance and optimisation of aircraft turnaround operations. It is suitable for managers and supervisors operating at station, regional, or head office level who oversee operational standards, cost & resource management, service delivery, and continuous improvement initiatives across ground handling activities.
Unfortunately we do not accept bookings from private individuals.
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There is no recurrent requirement associated with this training course.
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IATA don’t require that a practical element is undertaken as part of this qualification.
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This course is available to organisations only and is delivered exclusively on-site at your operation. Unfortunately, we do not currently offer this training to individual participants. If you are looking to become qualified as an individual, we recommend speaking with your employer or ground handling company about arranging training with us.
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You can book this course to be delivered at any time of the year and we accept bookings at any time. However, our winter training season typically peaks from September to November each year, and our schedule for that period is often fully booked well in advance. We will always do our best to accommodate requests at short notice.
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Yes, we can offer multi-year training agreements to help ensure your staff remain industry conformant year after year. Please speak with our team to discuss discounted pricing and preferred booking options available for multi-year training agreements.
Hear from clients that have booked training with us
"Once again we requested Miles Aviation for another De-Icing course to support our office team during the winter operations. For that I want to thank to Simon Miles and Dean Court for the excellent course! Must say also that Miles Aviation keeps a high level of professionalism not just in their training team but also in their course contents.”
Nicola Macedo
Ground Operations Director, Hifly
“When we were looking for a new partnership one of the core goals was to find someone with a similar approach to processes, requirements, and training to our company values, and with Miles Aviation we are convinced that we found just that.”
Reda Urbaitienė
Training Manager, Litcargus
“Considering Mongolia’s specific climatic conditions, this comprehensive training, which effectively integrated both theoretical and practical components, was highly valuable. Our clients have expressed their deep satisfaction with the quality and outcomes of the programme.”
Ariungerel Purev,
Director, Aviation Training LLC
Awards, Memberships, & Accreditations
Book your 2025/26 winter training
Get in touch for a no-obligation consultation. We'll assess your team's qualification levels and recommend the right programme — whether that's initial qualification, annual recurrency, or a mix of both.
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Only a few weeks after our hottest ever day in the UK and against the backdrop of the late August sunshine, the new De-icing season officially starts with our newest client, Flybe.