Safety Management Systems (SMS) for Ground Operations Course

SMS for Ground Operations course for those who want to expand their approach to aviation safety.

Overview

With a key focus on safety management in Ground Operations, this 3-day training course introduces aviation and aerodrome Safety Management Systems (SMS), including the necessary organisational structures, accountabilities, policies and procedures required to design and implement a robust and effective SMS. 

Driven by industry best practices in safety management, this highly practical course is ideal for those working closely with and/or managing airside safety practices in ground operations and ground handling. The course covers a range of topics designed to provide a strong background into the regulatory environment surrounding airside safety, the purpose and end result of strong SMS, and how to create and manage an organisational safety culture. Modules are backed up by real-world examples, case studies and group exercises.

Key information


Duration

The theory element of this course takes three (3) days to complete. There is no practical requirement associated with this course.

Course delivery

Our instructors deliver the course in person, on-site at your location.

Theory (Classroom)

Max. group size

10 participants.

If you have more staff that require this training, we can arrange additional sessions.

Qualification validity

There is no recurrent requirement associated with this training course.

What the course covers


SAFETY & REGULATION

Regulatory & Industry Requirements

Ramp Health & Safety

Incident & Accident Investigation

Regulatory Oversight

Safety Cultures

Airside Safety Audits & Inspections

TECHNICAL KNOWLEDGE

The Principles of SMS

The Result of no SMS

Risk Assessment

Human Factors

OPERATIONS

Implementing an Effective SMS

Operational Documentation

Training & Competency

INSTRUCTOR LEVELS ONLY

Group Exercises

Case Studies

Safety Management Systems (SMS) for Ground Operations Course Guide Book

What’s included


✅ Participant guide

Every participant receives a detailed supplementary reference guide, to use during the course and take away afterward

✅ High quality training material

Meticulously researched lesson plans and step-by-step sessions with interactive visual aids

✅ In-person instructor

A highly vetted subject matter expert to deliver the course in-person for maximum engagement

✅ SAE-aligned certification

Every participant receives a certificate of attendance and qualification at the applicable SAE AS6286 level

Common questions

  • Any staff wishing to understand the basics and component parts of Safety Management Systems (SMS) and how they apply to Aerodrome operations.

    Unfortunately we do not accept bookings from private individuals.

  • This course is available to organisations only, and is delivered exclusively on-site at your operation. If you're an individual looking to get qualified, we'd recommend speaking to your employer or ground handling company about arranging training through us.

  • You can book this course to be delivered at any time of the year and we accept bookings at any time. However, our winter training season typically peaks from September to November each year, and our schedule for that period is often fully booked well in advance. We will always do our best to accommodate requests at short notice.

  • Yes, we can offer multi-year training agreements to help ensure your staff remain industry conformant year after year. Please speak with our team to discuss discounted pricing and preferred booking options available for multi-year training agreements.

Hear from clients that have booked training with us


"Once again we requested Miles Aviation for another De-Icing course to support our office team during the winter operations. For that I want to thank to Simon Miles and Dean Court for the excellent course!  Must say also that Miles Aviation keeps a high level of professionalism not just in their training team but also in their course contents.”

Nicola Macedo
Ground Operations Director, Hifly

“When we were looking for a new partnership one of the core goals was to find someone with a similar approach to processes, requirements, and training to our company values, and with Miles Aviation we are convinced that we found just that.”

Reda Urbaitienė
Training Manager, Litcargus

“Considering Mongolia’s specific climatic conditions, this comprehensive training, which effectively integrated both theoretical and practical components, was highly valuable. Our clients have expressed their deep satisfaction with the quality and outcomes of the programme.”

Ariungerel Purev,
Director, Aviation Training LLC

Awards, Memberships, & Accreditations

  • Recognition award badge for Miles Aviation Consultancy Ltd for most outstanding online ground handling training courses provider in 2021.
  • A certification badge indicating ISO 9001:2015 quality management standard, registered and issued by Citations ISO Certification, with a pink section labeled "REGISTERED."
  • SAE International logo with the words 'SAE' in blue and 'International' underneath.
  • Blue circular award badge for the 2019 Air Transport Awards by International Transport News, presented to Miles Aviation Consulting Ltd for best independent commercial aviation consultancy.
  • Award badge with text for CorporateLiveWire 2019 Global Awards, Miles Aviation Consulting winner for Aviation Consultancy of the Year in the United Kingdom, featuring a partial globe graphic.

Book your 2025/26 winter training

Get in touch for a no-obligation consultation. We'll assess your team's qualification levels and recommend the right programme — whether that's initial qualification, annual recurrency, or a mix of both.

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Still not the right course for you?

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Safety Management Systems (SMS) for Aerodromes Course

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Human Factors for Ground Operations Course