Safety Management & Performance Improvement Training Course
Safety Management & Performance Improvement course covering the key aspects of aircraft turnaround.
Overview
This course provides an overview of the activities and associated safety requirements required on the ramp and during the aircraft turnaround phase. The course covers the safety basics, the role of regulators and industry bodies, as well as understanding who the key players are and the main activities involved in an aircraft turnaround.
Participants will gain insight and understanding of the processes, procedures and systems in place to ensure safety and continual improvement of aircraft and ramp operations. An interactive and practical-based course, this training covers key topics such as planning, safe working practices, PPE, safety reporting and investigation, human factors, performance monitoring and quality management.
Ideal for those working in airfield management, compliance, or aerodrome auditing - this course gives an overview of aerodrome operations, how it works, who is involved, and how to drive high performance and safety culture.
Key information
Duration
The theory element of this course takes three (3) days to complete.
Course delivery
Our instructors deliver the course in person, on-site at your location.
Group exercises
Theory (classroom)
Max. group size
10 participants.
If you have more staff that require this training, we can arrange additional sessions.
Qualification validity
There is no recurrent requirement associated with this training course.
What the course covers
SAFETY & REGULATION
Safe Working Practices
Personal Protective Equipment (PPE)
Safety Reporting, Investigation & Aircraft Damage
TECHNICAL KNOWLEDGE
Equipment & Infrastructure
Principles Of Human Factors
Principles Of Aircraft Weight & Balance
OPERATIONS
Planning & Preparing
Roles & Responsibilities
Aircraft Turnaround Overview
Arrival & Departure Sequences
Trained & Qualified Personnel
Continuous Improvement
Performance Monitoring, On-Time Performance (OTP) & Quality Management
What’s included
✅ Participant guide
Every participant receives a detailed supplementary reference guide, to use during the course and take away afterward
✅ High quality training material
Meticulously researched lesson plans and step-by-step sessions with interactive visual aids
✅ In-person instructor
A highly vetted subject matter expert to deliver the course in-person for maximum engagement
✅ SAE-aligned certification
Every participant receives a certificate of attendance and qualification at the applicable SAE AS6286 level
Common questions
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Suitable for Ground Operations and Ground Handling management personnel who are new to their role or operational environment and want to gain a better understanding of ground handling activities, operational processes, industry requirements, and best practices. The course places equal emphasis on safety, compliance, and operational excellence, equipping managers with the knowledge and tools needed to drive high-performing operations while maintaining the highest standards of safety, risk management, and regulatory compliance.
Unfortunately we do not accept bookings from private individuals.
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There is no recurrent requirement associated with this training course.
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IATA don’t require that a practical element is undertaken as part of this qualification.
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This course is available to organisations only and is delivered exclusively on-site at your operation. Unfortunately, we do not currently offer this training to individual participants. If you are looking to become qualified as an individual, we recommend speaking with your employer or ground handling company about arranging training with us.
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You can book this course to be delivered at any time of the year and we accept bookings at any time. However, our winter training season typically peaks from September to November each year, and our schedule for that period is often fully booked well in advance. We will always do our best to accommodate requests at short notice.
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Yes, we can offer multi-year training agreements to help ensure your staff remain industry conformant year after year. Please speak with our team to discuss discounted pricing and preferred booking options available for multi-year training agreements.
Hear from clients that have booked training with us
"Once again we requested Miles Aviation for another De-Icing course to support our office team during the winter operations. For that I want to thank to Simon Miles and Dean Court for the excellent course! Must say also that Miles Aviation keeps a high level of professionalism not just in their training team but also in their course contents.”
Nicola Macedo
Ground Operations Director, Hifly
“When we were looking for a new partnership one of the core goals was to find someone with a similar approach to processes, requirements, and training to our company values, and with Miles Aviation we are convinced that we found just that.”
Reda Urbaitienė
Training Manager, Litcargus
“Considering Mongolia’s specific climatic conditions, this comprehensive training, which effectively integrated both theoretical and practical components, was highly valuable. Our clients have expressed their deep satisfaction with the quality and outcomes of the programme.”
Ariungerel Purev,
Director, Aviation Training LLC
Awards, Memberships, & Accreditations
Book your 2025/26 winter training
Get in touch for a no-obligation consultation. We'll assess your team's qualification levels and recommend the right programme — whether that's initial qualification, annual recurrency, or a mix of both.
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Only a few weeks after our hottest ever day in the UK and against the backdrop of the late August sunshine, the new De-icing season officially starts with our newest client, Flybe.